Reference

Your Account Rules Before You Join

4dsuper sets the account, wallet, and lobby conduct rules in one place, so you can understand what applies before you open an account.

Account access termsDANA wallet contextOVO and GoPay checksQRIS transaction records
4dsuper Your Account Rules Before You Join
CONTACT PATHS

How We Explain Terms To You

Clear answers matter before you accept any account rule. We keep our contact paths tied to the Terms & Conditions, not vague replies, so you can ask about eligibility, wallet verification, login records, or a clause affecting a withdrawal request. Our team uses the same account references you see in Wallet > Transaction History and Account > Security > Active Sessions.

Team online

Live chat

Use live chat between 09:00 and 23:00 WIB when you need a clause explained before account access, wallet use, or a withdrawal request. We can point to the exact wording without changing it in chat.

WhatsApp help

Send WhatsApp when you need to attach a DANA, OVO, GoPay, or QRIS receipt linked to a terms question. We may ask for your account email and transaction time before checking records.

Email record

Email us for formal Terms & Conditions questions, including account closure, data correction, or access disputes. Written replies help both sides keep a clear record of the clause discussed and the account step taken.

ACCOUNT SAFEGUARDS

How We Apply Account Terms

Your acceptance of the Terms & Conditions connects to practical account handling. We keep records for wallet checks, security reviews, cookie choices, and contact requests so that a clause can be applied…

Account data

We collect the account details needed to apply the terms: name, mobile number, email, login history, and wallet references. These details help us check whether a request matches the person controlling the account.

Cookie records

Our cookies support session continuity and fraud checks under the Terms & Conditions. If your browser clears cookies, you may be asked to log in again or repeat a security step before wallet access.

Security sessions

Passwords, device sessions, and unusual login patterns are handled under the account security clauses. You can open Account > Security > Active Sessions to check current access and contact us if a device looks unfamiliar.

Record retention

Wallet and identity records are kept for operational and legal reasons linked to these terms. DANA, OVO, GoPay, and QRIS references may remain attached to your account history after a transaction is completed.

Correction requests

If your name, mobile number, or email is wrong, use Profile > Identity Check or contact support. We may ask for matching account evidence before updating details that affect the Terms & Conditions.

Policy changes

When terms change, we update the page date and may show an account notice before continued use. If you do not agree with the new wording, contact us before making further wallet requests.

Answers Before You Accept Terms

The questions below focus on how the Terms & Conditions affect your account, wallet, data, device access, and contact rights. Read them before you join, and contact us if a clause is unclear. We would rather explain a rule early than handle confusion after a transaction or game session.

You accept them when you create an account, log in after a terms update, or continue using the wallet and lobby. If you disagree, contact us before placing funds through DANA, OVO, GoPay, or QRIS.

Yes. Access and eligibility depend on local law and are available only where local law permits. We may restrict account actions if your location, device signals, or account details do not match those requirements.

Deposits, withdrawals, receipt checks, failed payment traces, and wallet history are covered. We may compare your account name with DANA, OVO, GoPay, or QRIS records before releasing a withdrawal request.

The conduct rules apply across live tables, slots, sportsbook markets, and named rooms such as Super Sic Bo, Hi Lo, Counter-Strike 2, Rocket Crash, Bingo, and Fishing God whenever they are available in your lobby.

Cookies help maintain sessions, remember device behaviour, and support security checks mentioned in the terms. Clearing cookies does not remove your account obligations, but it may trigger another login or verification step.

Yes. Use Profile > Identity Check or contact support if your email, mobile number, or name needs correction. We may request account evidence because those details affect wallet checks and enforcement of the terms.

We may pause wallet actions, restrict lobby access, request verification, or close an account depending on the clause involved. We keep related records so you can ask which rule applied to the decision.